SUMMARY:
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POSITION INFO:
Responsibilities
Provides accurate and timely advice to clients and senior staff relating to immigration matters.
Identifies relevant issues for each matter (procedural or legal).
Research issues and formulates solutions for immigration cases, including completion of appropriate documentation.
Follows strict risk management procedures in the provision of technical advice to clients and in the related correspondence.
Make accurate notes on all client discussions.
Manage relationships with clients and other stakeholders, adhering to timeframes.
Contribute meaningfully to client meetings.
Assist in and contribute to review and improvement of methods of managing client relationships.
Ask relevant questions re matters assigned to you and have a clear understanding of what is expected.
Inform senior staff w.r.t. progress and concerns constantly as to manage cases successfully.
Delegate tasks, where appropriate to junior staff and provide clear instructions.
Ensures that completed work is technically accurate, written work follows standard layouts and advice is clear and concise.
Plans workload and sets realistic deadlines and priorities for own work, considering delivery expectations from client.
Assist in technical training of staff.
Follows strict procedures w.r.t. file maintenance, record keeping and use of Company systems.
Qualifications and experience
Matric plus a tertiary qualification relating to immigration, law, business management, documentation and professional writing, etc.
Minimum 4 years related experience in a similar or related field.
Skills and competencies
Present professionally w.r.t. work/advice delivered, the relevant correspondence and documentation as well in conducting relationships with clients and other stakeholders.
Attention to detail
Excellent English writing skills
Team player
Punctuality
General regard for authority, procedures and required documentation.
We welcome all applications from candidates that meet the above set requirements. Kindly regard your application as unsuccessful should you not hear from us within 14 days from the date of application
By submitting your information, you confirm that:
- We may retain your personal information in our database for future matching.
- We may contact you for your consent to submit your CV to suitable vacancies.
- That the information you have submitted is true, correct, and up to date
