Inbound And Outbound Call Centre Agents

Recruiter:

HR Solutions For Tomorrow

Job Ref:

RAS007

Date posted:

Friday, February 18, 2022

Location:

Johannesburg, South Africa

Salary:

Annual Salary & Bonus

SUMMARY:
Call Centre

JOB DESCRIPTION:

You will proactively chase customers for outstanding debt via outbound and inbound telephone calls and other methods of communication. No experience required as training is provided.

What you''ll be doing

Making outbound calls and receiving Inbound calls
Ensuring that all customers receive the best customer service
Negotiating payments and/or arrangements over the telephone
Updating systems with relevant call details
Ensuring overall performance and targets are met

What you''ll need:

Excellent communication and negotiation skills
Ability to speak in a clear and concise manner
Good interpersonal skills
A positive and self-motivated attitude
Ability to work closely within a team
Ability to effectively deal with difficult and complex telephone conversations whilst remaining calm

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Inbound And Outbound Call Centre Agents

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