Inbound Customer Service Agent

SUMMARY:
INBOUND CUSTOMER SERVICE AGENT 
DURBAN - KZN
International shipping company looking for an Inbound Customer Service Agent
to process, manage and prepare costing for all groupage shipments imported on their designated ports

POSITION INFO:
- Request ANF from the line and upload into FCMS 
- Action all SOB requests.
- Send ANFs and invoices to clients
- Process SARS via EDI within the deadline.
- Clear sentry reports.
- Update sailing schedule.
- Update vessel ATAs on Oasis.
- Action re-direction / urgent movements.
- Arranging / handing over trem cards/haz declarations t
- Monitor NRCS / SAPS Border stop containers.
- Monitor DAP / DDP shipments.
- Send the Outturn reports.
- Viewing damaged cargo
- Processing of invoices 
- Monitor container release status on NAVIS.
- Prepare costings 
- Assigning emails within the given timeslot
- Oversee the allocated Inbound Clerk’s functions.
- Meet monthly budget (Volume and Revenue).