Inbound Sales Consultant

Recruiter:

Call Centre Staffing

Job Ref:

CPT001769/FK

Date posted:

Friday, December 13, 2024

Location:

Woodstock, South Africa

SUMMARY:
Our client, dedicated to providing exceptional mobile network service and innovative solutions to meet the needs of our clients is looking for enthusiastic and motivated individuals to join their dynamic team.

POSITION INFO:
Job Description:
As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries, addressing their concerns, and offering them tailored solutions that meet their needs.
Key Responsibilities:

Resolve customer queries.
Promote and sell internet, cable and fibre services to clients.
Understand customer needs and recommend appropriate products and services.
Provide accurate information about pricing, features, and promotions.
Handle customer objections and concerns effectively.
Meet or exceed monthly sales targets and key performance indicators (KPIs).
Maintain a high level of product knowledge to effectively communicate benefits to customers.
Ensure all customer interactions are logged and updated in CRM system.
Collaborate with team members and share best practices to achieve collective goals.
Requirements:
1 year previous experience in a call centre in Inbound Sales/Outbound sales/ Customer services with a bit of upselling.
Strong communication and interpersonal skills.
Ability to build rapport with customers and understand their needs.
Goal-oriented with a passion for sales and exceeding targets.
Proficient in using computer systems and CRM software.
Ability to work flexible shifts (24/7), including evenings and weekends.

Similar jobs you might be interested in:

Inbound Sales Consultant
Location: Woodstock
Salary:
Our client, dedicated to providing exceptional mobile network service and innovative solutions to meet the needs of our clients is looking for enthusiastic and motivated individuals to join their dynamic team.
9 days ago

Sales Consultant
Location: Capetown
Salary: R230 000 Per Annum
Elevate Your Career: Exciting Opportunity for a Dynamic sales consultant!
25 days ago

Senior Africa Safari Expert
Location: Cape Town
Salary: 25000 Monthly
A Luxury Experiential Travel Company is looking for a ð¦ðð¡ðð¢ð¥ ððð¥ððð ð¦ðððð¥ð ðð«ð£ðð¥ð§
20 days ago

Quality Assurer
Location: Cape Town
Salary:
47 days ago

Logistics Coordinator - Technology related business
Location: Cape Town
Salary:
50 days ago

CX Contact Centre Agent
Location: Cape Town
Salary: 9000
We are currently seeking sales Agents to provide a telephone-based sales booking service. The successful sales agent key role is to deliver a first-class service to our blue-chip clients ensuring their revenue generation is maximized thoroughly. To provide help, advice, and guidance to new and existing customers, so that the customer makes the right and informed decision about their acc...
58 days ago

Call Centre Agent (Western Cape) Month-to-Month contract
Location: Bellville
Salary:
68 days ago

UK Sales Agent
Location: Cape Town
Salary: 9000
UK English sales Advisors Needed!About the RoleJoin us in working for a leading Broadband provider who delivers exceptional customer service every day! We offer a comprehensive training programme when you join us, so you’ll have all the tools you need going into your role and the support thereafter to maintain + exceed it!Better yet, once you've developed in the role, there's a great opportu...
74 days ago

Recruitment Consultant
Location: Cape Town
Salary:
3 days ago

Customer Success Consultant
Location: Cape Town
Salary: R20 000
A leading software company is expanding! We're on the lookout for a dynamic Customer Success consultant to uphold our standard of client support. Your mission? To ensure our customers receive unparalleled assistance, managing and resolving inquiries with precision and care.Somerset West | Permanent | In-Office | R20 - R24K
4 days ago

Inbound Sales Consultant

Similar jobs you might be interested in:

Jobseekers

Recruiter

General