Information Technology - Junior IT Manager- US Hours - JHB

SUMMARY:
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POSITION INFO:

Key Responsibilities:

System Management:

- Install, configure, and maintain Microsoft Windows Server environments (e.g., Windows Server 2016/2019/2022).

- Manage Active Directory, Group Policy, DNS, DHCP, and other core services.

- Monitor system performance and ensure reliability, availability, and security.

- Implement and manage user accounts, permissions, and access controls.

Security and Compliance:

- Ensure systems are compliant with organizational policies and regulatory requirements.

- Apply security patches, updates, and service packs regularly.

- Implement and maintain security protocols, including antivirus, firewall, and intrusion detection systems.

Backup and Recovery:

- Design, implement, and manage backup solutions to ensure data integrity and availability.

- Perform regular data backups and recovery operations.

- Develop and maintain disaster recovery plans.

 Network Management:

- Support and maintain network infrastructure, including switches, routers, and firewalls in conjunction with Network specialists.

- Troubleshoot and resolve network issues related to Microsoft environments.

- Manage VPN, remote access, and other network services.

- Virtualization and Cloud Services:

- Administer and maintain virtualization platforms like Hyper-V or VMware.

- Manage cloud services like Microsoft Azure, Office 365, and SharePoint.

- Migrate on-premises services to cloud environments when necessary.

Technical Support:

- Provide technical support to end-users and resolve issues related to Microsoft systems and applications.

- Troubleshoot hardware and software issues within Microsoft environments.

- Document issues, solutions, and processes for future reference.

Automation and Scripting:

- Develop and maintain automation scripts using PowerShell or other scripting languages to streamline administrative tasks.

- Implement automated monitoring and alerting systems to ensure proactive management of IT infrastructure.

- Collaboration:

- Work closely with other IT teams, including network administrators, IT Technicians, and security teams.

- Participate in IT projects and contribute to the design and implementation of new systems and services.

- Train and mentor junior IT staff and provide guidance on best practices.

Experience:

- 5-8 years of experience as a System Administrator or similar role, with a focus on Microsoft technologies.

- Proven experience managing Active Directory, Windows Server, and related services.

- Experience with cloud platforms like Azure and Office 365.

Skills:

- Strong understanding of Microsoft operating systems and enterprise environments.

- Proficient in PowerShell and other scripting languages.

- Excellent problem-solving skills and ability to troubleshoot complex issues.

- Strong communication skills, both verbal and written.

- Ability to work independently and as part of a team.

Soft Skills:

- Strong attention to detail and a proactive approach to identifying potential issues.

- Ability to manage multiple tasks and prioritize work effectively.

- Strong analytical skills with the ability to think strategically.

- Customer service-oriented with the ability to communicate technical information to non-technical users.

Work Environment:

- May require after-hours or weekend work to perform maintenance, upgrades, or troubleshooting. Standard working hours 2:00PM-12:00AM.

- On-call availability for emergency support.

- Job is on site

This role is vital to ensuring that the organization's Microsoft-based IT infrastructure runs smoothly and securely, supporting business operations and growth.