Infrastructure Monitoring Analyst IT - Johannesburg

Recruiter:

Complement Recruitment

Job Ref:

IMAJHB

Date posted:

Thursday, March 17, 2022

Location:

Johannesburg, South Africa

Salary:

Market Related, Permanent

SUMMARY:
APPLY NOW

JOB DESCRIPTION:

Infrastructure Remote Monitoring Analyst - Johannesburg

Salary: Market Related, Permanent

Purpose of Position:

Complement Recruitment are recruiting for an Infrastructure Remote Monitoring Analyst based in Sandton, Johannesburg Gauteng. The is a permanent position, remote, but will require on-site meetings at the office. The company offers a competitive salary as well as Medical aid, Retirement Annuity and Death & Disability benefits.

Check out Our Site Apply Directly for this Job by clicking here - Minimum Requirements:

Matric, IT Diploma
South African Citizens only need apply
Available to work in a “24/7” schedule
Excellent English language skills for both written and verbal
Analytical skills
Demonstrate good understanding of technical issues
Minimum of 1 year of IT Support experience
Basic hardware components knowledge
Basic networking knowledge
Basic ITIL understanding
Experience with Operating Systems and Monitoring tools (considered an advantage)

Duties:

Monitor all monitoring alerts using various monitoring tools integrated with Client environments.
Perform actions based on predefined procedures/SOPs.
Act as a 1st Level of IT Support for in-scope monitored assets (SW, HW, OSs etc.)
Perform manual alert correlations in accordance with predefined procedures and escalate based on specific

Project/Client requirements

Handling of Incidents through ticketing systems and follow through completion and/or escalation in

accordance with established procedures.

Work in correlation with SLAs as applicable for day-to-day Operations of the Monitoring Team
Document procedures used to solve issues for future reference

Find Us on Social Media

Apply Directly on our Contact Form - Attach your Microsoft Word CV, and complete all the required information – Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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