SUMMARY:
-
POSITION INFO:
The Installation Technician role is a competence profile used to perform the
service product Installation, based on the service delivery process for Installation.
Responsibilities and Authorities
• Manage the installation work on site in accordance to Ericsson
procedures and with respect to customers’ directives.
• Receive and check material against order acknowledgement and
shipping specification.
• Maintain professional image of Ericsson on site, regardless of who is
visiting the site.
• Responsible for reporting any safety incidents to appropriate authority.
• Stop installation work at site if there is a danger to the health and
safety of any person as well as the integrity of the equipment.
Main Tasks
The Installation technician shall:
• Manage the installation work on site in accordance to Ericsson
procedures and with respect to customers’ directives.
Ensure working according to installation instructions, manuals, Site
Installation Documentation (SID) given by Ericsson for how to handle
and install Telecom equipment.
• Together with Supervisor give special attention to installation work
ongoing in “Live Equipment” where the risk of disturbances in customer
network is high.
• Understand safety rules and use of safety material and tools.
• Together with Supervisor check that the working environment is
maintained at an acceptable level, carry out safety inspections and
ensure that mains, electrical tools etc are in good conditions.
• Together with Supervisor check those visual inspections and wire
testing is carried out in the correct manner. Report and take measures
to eliminate factors in the work having a negative effect on quality.
• Write claims, order and return materials.
• Report any changing “Red line” in Site installation documentation/C
module
to the Engineering department or the Project leader.
• Provide accurate status information on the installation progress to
project coordinator.
