Insurance Telesales

SUMMARY:
We are looking for a motivated and dynamic Insurance Telesales Agent to join our client based in Sandton. The ideal candidate will have a passion for sales, excellent communication skills, and a strong understanding of the insurance sector. They must hold an RE5 certification, Class of Business, and a minimum NQF Level 4 qualification.

POSITION INFO:

Responsibilities:

• Initiate outbound calls to prospective clients to promote and sell a range of insurance products.
• Identify clients’ needs and provide tailored insurance solutions that meet their individual requirements.
• Maintain and develop positive business relationships to foster client loyalty and retention.
• Continuously update knowledge on insurance products and industry regulations.
• Attend training sessions and workshops to stay current on insurance products, regulatory changes, and market trends.
• Effectively communicate product features, benefits, and terms to clients in a clear and concise manner.
• Achieve or exceed monthly and quarterly sales targets as set by management.
• Provide regular reports and feedback on sales activities, customer responses, and potential market trends to the Sales Team Lead.
• Handle customer queries, complaints, and concerns professionally and efficiently.
• Follow up on client leads, referrals, and requests promptly to maximize conversion potential. 

Requirements:

• Minimum NQF Level 4 qualification (related field preferred).
• RE5
• Class of Business
• Minimum 3 years of experience in telesales or a customer-facing role in the insurance sector.
• Proven track record of meeting or exceeding sales targets.