SUMMARY:
Do you enjoy working in a sales department where you assist customers over the phone as well as walk-ins?
Our client, a leading hardware company based in Elandsfontein is looking for a dynamic Internal Orders/Sales Consultant to join their growing team!
You will be working in a fast-paced, technical environment where your expertise and problem-solving skills will be required.
POSITION INFO:
REQUIREMENTS
- Matric, relevant qualification advantageous
- 2 – 3 years’ experience in a sales environment
- Excellent interpersonal communication
- Strong email & telephone etiquette
- Strong organisational skills
- Initiative and deadline driven by excellent planning and organisational skills
- Ability to work under pressure
- Successfully adapts to changing demands and conditions
- High attention to detail, enthusiastic
- Committed and reliable
DUTIES- Process orders via email, over the phone as well as assisting with over-the-counter sales for walk in customers
- Ensure that the information on customer orders and invoices is correct
- Liaise with the warehouse department to ensure timely deliveries of orders (accurate scheduling of delivery times).
- Assisting with quarterly stock takes, including but not limited to the preparation leading up to stock takes
- Understand customer needs and requirements and continuously promoting products to new and existing customers
- Contacting customers to ensure the accuracy of information on the invoices
- Following up on sales quotes on a weekly basis
- Maintain accurate records of all follow - ups made with the customer and presenting feedback to Management
- Updating product knowledge by studying new product descriptions and participation in on-the-job training opportunities
- Communicating with customers, by making outbound calls to potential customers and following up on leads, by referring the customer to the respective external sales representatives
Salary: R negotiable dependent on experience
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