Internal Sales Administrator - Plastics Packaging Industry

Recruiter:

Prostaff Holdings

Job Ref:

PS009402/PM

Date posted:

Monday, January 3, 2022

Location:

Johannesburg, South Africa

SUMMARY:
A well-known established Plastics and Packaging Group requires the above to provide commercial and operational support to the Manufacturing and Sales Teams by co-ordinating, liaising with Customers, Principals and Colleagues and handling all key internal sales administrational responsibilities for the Company ensuring that customers’ expectations are met at all times.

JOB DESCRIPTION:

Minimum requirements for the role:

Previous experience having worked in an Internal Sales Administrative role is essential.
Previous experience having worked within the manufacturing environment (Packaging, FMCG, Chemical or Related) is preferred but not essential.
The successful candidate must have attention to detail and be highly organised as well as be driven and able to take ownership.
The successful candidate must have good Excel spreadsheet skills capabilities as well as having previous experience working on Syspro or any other ERP system is preferred.
The successful candidate should be customer orientated, passionate and dedicated to working with Customers.
Must be a team player and be able to work independently, but also in a team.
The candidate should have good communication skills, both written and verbally both in Afrikaans and English.

The successful candidate will be responsible for:

Receiving, processing and monitoring Customer orders and manufacturing orders.
Capturing sales orders and following up on deliveries.
Keeping track of Customer priorities.
Accurately defining and maintaining Customer and product data on the ERP system.
Liaising and assisting Customers with orders, back-orders queries and following up, both on email and telephonically.
Liaising with Operations and Planning Department to track Client order completion.
Following up on daily reports for stock and deliveries.
Liaising with Customers and External Sales Representatives on a daily basis to update them on the progress of orders and to ensure Customer requirements are fulfilled.
Coordinating with External Sales Representatives to satisfy Customer requirements.
Responding, within the shortest possible time, to Customer queries and requests.
Liaising with production planning and warehousing regarding any queries and costing on products related to stock holding.
Ensuring that all Customer complaints, issues and queries reach a successful and appropriate conclusion, including account queries.
Updating Customers on shipment details on a regular basis.
Following up on documentation from overseas Suppliers.

Salary package, including benefits, is highly negotiable depending on experience gained.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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