Internal Sales Assistant

Recruiter:

Talented Recruitment

Job Ref:

DBN001989/LP

Date posted:

Tuesday, August 16, 2022

Location:

Portelizabeth, South Africa

SUMMARY:
Internal Sales Assistant is required to communicate with customer base daily, taking and loading orders via telephone or email. Confirming order reference numbers and controlling order releases by managing and checking customer accounts regularly and timeously.

Customer service orientated, to answer customer questions quickly and effectively, resolve issues with understanding and support, document pain points to share with internal teams and most importantly sustain relationships internally.

JOB DESCRIPTION:

Requirements:

Matric.
Minimum of 1 to 3 years’ experience.
Ability to work under pressure to meet deadlines.
Advanced knowledge of all Microsoft Office applications (Word/Excel/PowerPoint), in particular Excel.
Excellent communication skills.
Must be able to think on your feet.
Goal-driven.
Team-player.

Duties and responsibilities:

Receiving, analyzing, and sending of emails.
Order taking via email/telephone, providing customer with an order reference number to confirm order placement.
Loading orders onto QuickBooks; Fuelcom.
Providing cash before delivery customers with Estimates/Proforma Invoices.
Following up on payment for on-hold orders 3 times daily.
Ensuring client’s account is up to date and ensure terms and limits are not exceeded.
Placing overdue term-account orders on hold, manually.
Sales Reports.
Data capturing.
Attending to customer account and pre-delivery queries.
Target driven, assisting Logistics in filling trucks.
Customer courtesy calls

Attributes:

Honest, loyal, reliable, and trustworthy.
A ‘Can-do’ attitude.
A problem solve.
Self-motivated.
Operationally a hands-on person.
Ability to multitask.
Be independent and pro-active.
Time management skills.
Possess excellent communication and interpersonal skills.
Ability to work with individuals at all levels of the organisation.
Ability to take the initiative.
Be able to take responsibility
Positive mindset.

Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, you wish to keep abreast with our active roles.

IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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