Internal Sales Consultant

SUMMARY:
Job Description: Are you passionate about the automotive industry and have experience with vehicle spare parts? Do you have a knack for understanding customer needs and matching them with the perfect products? If so, we want to hear from you! As a Sales Consultant, you will play a crucial role in our sales team, helping customers find the right spare parts and ensuring a smooth sales process.

POSITION INFO:
Key Responsibilities:

• Customer Engagement: Greet and assist customers, providing a welcoming and informative experience.
• Product Knowledge: Maintain an in-depth understanding of our inventory of vehicle spare parts, including features, specifications, and benefits.
• Needs Assessment: Identify and assess customer needs, preferences, and budget to recommend suitable spare parts.
• Sales Process: Guide customers through the sales process, from initial inquiry to final purchase, ensuring all paperwork is completed accurately.
• Order Processing: Arrange and handle orders, ensuring timely and accurate delivery of spare parts.
• Negotiation: Handle price negotiations to reach mutually beneficial agreements.
• Follow-Up: Maintain regular contact with potential and existing customers to build relationships and encourage repeat business.
• Market Awareness: Stay updated on industry trends, competitor offerings, and new products to provide informed advice to customers.
• Team Collaboration: Work closely with other sales team members and departments to ensure a seamless customer experience.

• Must have a matric or relevant qualification.
• Must be computer literate.
• Must have 2-3 years of experience in designing and marketing.
• Must have a valid driver's license and a reliable vehicle.
• Must be fluent in English and an additional language.
• Previous experience in the automotive industry, with a solid understanding of vehicle spare parts.
• Strong sales and customer service skills.
• Excellent communication and interpersonal abilities.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.

• Competitive salary and commission structure.
• Comprehensive training and ongoing support.
• Opportunities for career advancement.
• A friendly and supportive work environment.