Internal Sales Consultant

Recruiter:

West Coast Personnel

Job Ref:

CWAD30092024-1

Date posted:

Monday, September 30, 2024

Location:

klapmuts, Western Cape, South Africa

Salary:

R20,000-R25,000 per month

SUMMARY:
Internal Sales Consultant

POSITION INFO:

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making lots of calls per day, working with partners, generating interest and managing multiple enquiries.

Requirements:

Matric Certificate
Own Transport
Valid Divers License
ERP & CRM experience
Customer Service Driven
English & Africans

Responsibilities:

Serve as key company interface — 1st point of contact with existing & new customers
Answer incoming sales calls and assisting walk in customers with queries/advice promptly in a positive, helpful demeanour
Generate additional sales through incoming inquiries, quotes, calls and online requests
Provide all appropriate service/assistance to external sales force to assist additional sales generation, including generating requested quotes
Handle customer complaints and credit requests, ensuring weekly follow-up, completion and filing of necessary documentation.
Maintain stock levels and presentability of Sample Display held in Sales Office samples boxes
Schedule all delivery requests promptly and providing customers with estimated delivery dates and times
Ensure ERP and CRM database are kept up to date
Collaborate with the Debtors department on credit limits, cash payments, and new accounts.
Assist with Despatch function when needed
Coordinate with yard staff on special customer requests and product preparation.
Capture all internal compressive strength results

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