Internal Sales Representative - Hydraulics Engineering Industry

SUMMARY:
Must have internal sales experience within the Hydraulics Engineering Industry and a strong technical aptitude.

POSITION INFO:

This well-established front runner in the Hydraulics Industry, that specialises in design, manufacturing, installation, repairs, and maintenance would like to appoint an Internal Sales Representative to join their Sales Team in Cape Town.

Minimum Requirements:

• Grade 12 (Matric/NQF Level 4)
• Valid Driver’s License (not a pre-requisite but advantageous)
• Strong technical aptitude
• Fully Computer literate
• Proven track record in achievement of sales targets
• Minimum of 2 years internal sales experience within the Hydraulics Industry

Key Performance Areas:

• Checking client history and understanding that history in relation to the current request
• Correctly interpret customer requests and requirements
• Investigating different product options available in connection to customer request. Recommend alternate products based on cost, availability or specifications
• Sourcing products from data base including costs and selling prices
• Receive and compose a detailed Quote for customer either telephonically or written
• Present price, discounts (specials to specific customers), credit terms as per company specifics
• Provide accurate information regarding availability of in-stock items
• Provide accurate information regarding items that need to be manufactured
• Provide accurate information relating to shipment dates or delivery dates of out-of-stock items
• Facilitating the process of an order by preparing a Sales Order
• Consult with Stores Department for purpose of giving feedback to clients regarding their order
• Contact customers to ensure ongoing customer satisfaction and resolve any complaints
• Monitor scheduled shipments to ensure timeous delivery and fill back orders as needed
• Facilitate the return of goods as per company policies and procedures
• Assist with Counter Sales if and when required
• Attend Sales Meetings
• Work towards sales targets

In return this permanent employment opportunity will offer a Monthly Basic Salary + Company Contribution towards Medical Aid and Pension Fund.