Internal sales administrator

Duties:-

• To deal with cusotmers on a daily basis:- telephonically / electronically and face to face.
• Capturing new orders / changes thereof and negotation of delivery date in respect to proudction schedule
• Co-ordinate & manage all orders & personalisation thereof
• Oversee team in dept, to ensure production on schedule & dept. neat, tidy and efficient
• Maintain client relationships
• Assist with the design and set-up of personalisation/branding orders - Artwork mock up (Illustrator)
• Confirmation & sign-off of artwork, payment & loading orders onto production schedule
• Daily liaison with customers, regional agents, on-line retail department & warehouse
• Stock Management & weekly stock sheet updates sent to clients and internal departments
• Sales Analysis of the range.
• Range launch presentations - Powerpoint and Excel
• Product development research
• Arranging all show / exhibitions bookings, negotiations, displays required, set-up and representing the brand (could be interprovincial travel, a few times a year)

Key skills

• Advanced computer skills – Excel + Powerpoint.  Adobe Illustrator & Sync exp. ideal.
• Highly organised, with great attention to detail, to plan and implement schedules
• Ability to multitask & work under pressure
• Be able to work unsupervised
• Teamplayer, willing to get hands dirty / get the job done
• Open communication skills, liaise with Directors on a daily basis
• Able to get through high work volumes, efficiently & calmly
• Excellent telephone manner
• Able to prioritise and assist clients on a daily basis

Min. requirements:-

• Min. 3 yrs work exp. (A.E/ Administrator / Internal sales /P.A. role)
• Own reliable transport
• Highly organised, neat and structured
• Great attention to detail
• Excellent administrator, able to follow paper trails efficiently and seamlessly.
• Durban based
• Team player, with a good attitude