SUMMARY:
The purpose of this position is to investigate equality-related complaints lodged with the Transform
POSITION INFO:
Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.
CORE PURPOSE OF JOB
The purpose of this position is to investigate equality-related complaints lodged with the Transformation Office as well as any other investigations initiated by the Transformation Office, in accordance with the relevant policy provisions.
KEY PERFORMANCE AREAS
• Conduct independent investigations into equality-related complaints lodged with the Transformation Office, including investigations initiated by the Transformation Office.
• Ensure all investigations are conducted to the highest quality standard in line with legislation, the relevant policies and procedures to ensure procedural fairness and natural justice.
• Prepare for and conduct interviews with complainants, respondents, and witnesses.
• Seek, analyze and review evidence, information and documents provided as part of investigation process.
• Document the process, duty of care, allegations, findings, evidence and other critical information into an Investigation Report, providing appropriate recommendations to the Inquiry Panel.
• Compile investigation reports related to all investigations undertaken, within the relevant timeframes as per the institutional policies.
• Conduct trend analysis relating to the key factors contributing to equality-related offences within the University environment, based on complaints investigated, and generate a quarterly report to inform advocacy interventions.
• Participate in equality policy training and advocacy interventions.
CORE COMPETENCIES
• Excellent knowledge of the relevant national legislation and regulatory frameworks related to social inclusion, equality promotion and protection against discrimination / harassment;
• Demonstrated ability to apply relevant legislative, policy and procedural requirements to ensure compliance and minimize risk to the University;
• Demonstrated experience in conducting high quality, sensitive and complex investigations in the workplace and other relevant settings;
• High level analytical ability, with the ability to ask probing questions;
• Strong ability to use discretion and judgement to resolve investigation-related issues independently;
• Strong experience in writing reports, recommendations, preparing correspondence and other documents for senior stakeholders;
• Outstanding written and verbal communication skills, with fluency in isiXhosa being a requirement;
• Excellent inter-personal and networking skills and the ability to work collaboratively with a range of stakeholders, both internally and externally;
• Proven training and facilitation skills;
• Proven computer literacy skills, including but not limited to the use of MS Office software package at intermediate level and the CiiMS case management software;
• Proven attributes of transparency, integrity, maintaining confidentiality and teamwork; and
• Current driver’s licence - as travel will be required in this role.
REQUIREMENTS
• A relevant LLB degree or equivalent in Law (human rights/labour law) or other relevant field.
• A Master’s qualification will be an added advantage
• Three years relevant experience
