Investment Administrator

SUMMARY:
Western Cape (Waterfront) - Our esteemed client, a leading financial advisory firm, is on the lookout for a dynamic Investment Administrator to join their team. If you are passionate about investment management and possess a strong understanding of the financial services industry, this opportunity could be the perfect fit for you.

As an Investment Administrator, you will be pivotal in ensuring the satisfaction of both clients and brokers by delivering exceptional and professional service. Your role will involve meticulously following all investment processes to ensure accuracy and timeliness.

POSITION INFO:
Key Responsibilities: 

• The accurate validation and processing of all client instructions into the administration system and ensuring the constant review and updating of the workflow system
• Ensure trades are matched between client notification and counterparty confirmation
• Ensure broker/counterparty account and trade details reconcile with our records
• Ensure that the manager's notification reconciles with the counterparty confirmation
• Accurately managing the status of trades and requirements on the workflow system
• Maintaining broker settlement details, contact details, and brokerage rates
• Compiling of incident reports and assisting in implementing and maintaining process controls
• Resolving external and internal queries relating to all trades from brokers, clients, and custodians
• You will need to build and maintain healthy client and counterparty relationships to ensure the resolution of settlement issues identified
• Ensuring all incoming work is captured within required turnaround times and before relevant cut-off times as agreed upon in the Service Level Agreement with the clients.
• Ensuring that all instructions received comply with business rules and legislative requirements.
• Assist with the prevention of fraud and money laundering by adhering to business and legal requirements.
• Support fellow team members and Team Leader.
• To transfer platform holdings on a daily basis.
• Working with Electronic Transfer Solutions for Re-Registration.
• Ensure all accounts held by Nominees reflect accurate Transfer positions.
• Perform investigation on Transfer In and Out requests.
• Corporate Actions
• Attend to any queries or escalations relating to corporate actions from security held within an underlying CIS.
• Liaise with external managers to provide their corporate action election choice at least 2 days ahead of the custodian deadline.
• Settlements & Payments
• Support Client funds cash management including all client cash transactions
• Support Control Account Exception Reporting and Regulatory Reporting
• Undertake daily client and pooled FX trade processing and settlement management.
• Internal/External stakeholder and client cash reporting in accordance with regulatory and legislative obligations
• Payment and processing of monthly management fees
• Monitor cash balances within the CIS funds and send re-alignment instructions to the Administrator where cash balances exceed tolerance limits
• Monitor cash balances within underlying CIS funds and engage with managers to ensure sufficient liquidity
• Reconciliations
• Asset Reconciliations - monitor investment holdings and transactions and the receipt of manual/electronic holdings and transaction statements from brokers and fund managers.
• Cash Reconciliations
• Compare GL balances and transactions on the Platform against corresponding bank accounts.
• Perform daily reconciliations to ensure all internal GLs reconcile as expected either via automated sweeps or manual matching
• To investigate variances/breaks from reconciliations.
• To ensure that all breaks are resolved and cleared within a given timeframe.
• Able to demonstrate understanding of regulations that apply within the region
• Fees
• Payment and processing of monthly management fees
• Always ensure accuracy of fee accruals applied
• Prepare fee management schedules that provide the breakdown of fees per fee type

• Skills and experience required
• A degree or equivalent in finance, business, or numerate discipline.
• 3 – 5 years experience in an investment administration role
• Matric - Nonnegotiable 
• Sound knowledge of the Life Insurance industry including Pension Funds and/or the Unit Trust industry would also be an advantage
• Experience in online banking
• Experience in client services.
• Experience in using Excel for data analysis.
• The ability to work accurately and to deadlines.
• Excellent interpersonal and communication skills