Junior IT Project Administrator (IT and Cybersecurity)

SUMMARY:
Introduction:
Our client looking for a motivated Junior IT Project administrator to join their dynamic IT and Cybersecurity team. This entry-level position offers significant growth opportunities within their specialized product lines and a clear path towards roles in Cyber Risk and Compliance.

POSITION INFO:
Position:                           Junior IT Project Administrator (IT and Cybersecurity) 
Industry:                          IT
Location:                         Lynnwood Road, Brooklyn, Pretoria    
Salary:                             Market Related


Required Skills and Qualifications:

• 3-4 years of IT experience; additional experience is advantageous.
• Strong Communication Skills.
• Ability to manage multiple projects simultaneously.
• Detail-orientated, self-motivated and highly organized with strong problem-solving skills.
• Ability to build lasting relationships with stakeholders.
• Ability to mediate disagreements competently and negotiate a win-win resolution for all parties.
• Client-focused (both internal and external clients)
• Strong ability to work under pressure and in fast-paced environments.
• Excellent communication skills, both verbal and written.
• High attention to detail and skilled in active listening.
• Ability to work extended hours as needed.
• Team player with a knack for problem-solving.
• Basic knowledge of IT Cyber Security Products.

• Working with project team members, the PM is expected to gain a high-level understanding of the business processes, using that knowledge to guide the team in making appropriate     decisions for the project that will drive improvements and provide value to the customer and the organization.
• Lead multiple teams in the delivery of high-quality software solutions that meet business needs, demonstrating consistent results.
• Must have knowledge of the constraints and methods for defining and demonstrating the company’s platform functionality
• Ability to develop detailed project schedules inclusive of all in-scope development, installation, and integration schedule activities as well as explicit and implicit out-of-scope milestones by others (i.e. owners and general contractors) impacting project execution.
• Perform Quality Assurance
• Set and meet deadlines and priorities in a structured way, following the project management process
• Develop project documentation as required, create and implement a communication plan, schedule regular meetings and ensure all parties are well informed
• Attend and actively participate in customer meetings, ensuring detailed understanding and proactive handling of their IT needs.
• Prepare detailed customer reports, maintain accurate documentation, and ensure consistent client communication.
• Assist in the management of helpdesk support calls, including analysis, assignment, and escalation.
• Collaborate with 3rd party vendors for issue resolution and system enhancement
• Ensure adherence to company policies and processes, with a strong focus on creating positive client experiences and exceeding expectations.