Job Position: Junior Network Specialist
Ref: 4192
Location: PE - Markman
Salary: R10 000 to R15 000 per month commensurate with experience and qualification
Email your updated CV to
STARTING DATE: JANUARY 2023
Qualifications / Requirements:
- Grade 12
- Basic Degree or Diploma in IT with relevant IT certifications
- CompTIA Network+ or CCNA advantageous
- Minimum 7 years’ experience in IT Analyst or Administration field
- Working knowledge of Wintel desktop systems; Windows 10, Office 2016 and Office 365, and EUC
- Working knowledge of Microsoft server and services such as Active Directory, DNS and DHCP
- Proactive troubleshooting skills
- Impeccable verbal and written communication skills.
- Well organised.
- Very good time and priority management skills.
- Additional desirable skills:
- Working knowledge of MS Azure, Azure Active Directory
- Working knowledge of Cisco firewall/switches, Microsoft Server 2012 and 2016 and HyperV
- Any type of development and programming an advantage
- CMD, powershell or VB scripting advantageous
- Pleasant and professional
- Able to communicate effectively with individuals at all levels
- Attention to detail and the ability to interpret concepts
- Self-starter and pro-active individual
- Attention to time-management
- High degree of self-discipline
- Troubleshooting of computers, physically and remotely
- Willing to travel
- Flexible and able to adapt to the commercial organisation and its requirements
- Not afraid to ask questions and positively challenge when needed
- Ability to multitask and handle a diverse workload independently
- Takes responsibility and pride in their work at all times
- Collaborative team player at all times
Key Performance Areas:
- Ensure all systems are operational, adequately monitored and maintained:
- Provide day to day end-user support
- Troubleshoot any ad-hoc IT issues
- Monitor, manage and actively patch servers and workstations
- Periodically review server logs for potential problems
- Patch workstation clients and applications regularly
- Adhere to IT framework and policies in accordance to Group standard
- Manage and monitor fax, print and copier services and facilitate daily operations
- Support internal stakeholders and manage third party vendors:
- Understand company’s business functions and improve IT processes
- Conduct staff training when necessary
- Support users on in-house developed and deployed applications
- Participate and manage project rollouts
- Manage external vendors, monitoring SLA
- Ensure outsourced services are in-line with Service Level Agreement
- Perform IT reviews and assessment of procedures and controls:
- Create and maintain documentation on IT manuals and procedures
- Implement and manage new processes
- Prepare regular and ad hoc systems reports
- Ensure efficiency in responding to and fixing user problems:
- General desktop support: printing setups. office and application support
- Creating users, resetting passwords, access levels, file interface validation, etc) across all clients
- Remotely manage South African office IT operations and support end-users
- Manage telecommunication (ISP, fixed line and mobile) services and track data roaming usage
- Facilities: manage third party office maintenance
