Junior Operations Manager

SUMMARY:
Our client in the Services Industry is currently looking to employ a Junior Operations Manager in Port Elizabeth.

A wonderful career opportunity awaits you.

POSITION INFO:
Requirements:

• Diploma or Degree in Mechanical Engineering, Operations Management, or a related field would be advantageous.
• 1-3 years of experience in operations management, preferably within a mechanical or technical services environment.
• Understanding of mechanical services, maintenance, and repairs.
• Strong leadership, organizational, and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of health and safety regulations and best practices.
• Proactive and highly organized.

• Assist in the daily management of operations across various service departments.
• Ensure all services provided adhere to quality and safety standards.
• Monitor workflow, timelines, and resource allocation to meet service deadlines.
• Coordinate with various departments to ensure smooth communication and collaboration.
• Support the planning, execution, and completion of mechanical services.
• Assist in resource planning, including staffing, materials, and equipment.
• Track work progress and report to senior management.

• Assist in overseeing technicians and support staff, ensuring they are performing to company standards.
• Provide leadership, guidance, and support to staff to ensure optimal performance.
• Conduct training and onboarding sessions for new team members.
• Conduct Performance reviews and provide feedback to team members and senior management
• Foster a positive work environment

• Ensure Technicians maintain strong relationships with clients, addressing any concerns or service inquiries or complaints.
• Coordinate with the sales and customer service teams to ensure customer satisfaction.

• Ensure operational budgets are met.
• Assist in budgeting, cost management, and invoicing related to operational work.
• Monitor expenses to ensure adherence to the budget.

• Ensure all operations comply with industry regulations, safety protocols, and environmental standards.
• Conduct regular safety inspections and enforce safety policies.

• Oversee the management of parts and supplies.
• Ensure adequate inventory levels are maintained.
• Manage inventory and inventory control measure.

• Identify areas of improvement in processes and work with senior management to implement efficiencies.
• Stay updated on industry trends and new technologies that could benefit the business.