Junior Software QA and Support Analyst

SUMMARY:
Our client, that is a fast-growing finance and technology company operating in South Africa and neighbouring countries, is looking to employ a Junior Software QA and Support Analyst. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.

POSITION INFO:
Responsibilities:

• Conduct thorough testing of software applications to identify bugs, defects, and other issues.
• Create and execute test plans, test cases, and test scripts to validate product functionality.
• Collaborate with cross-functional teams, including developers and product owners, to communicate and resolve quality issues.
• Document and report defects, ensuring accurate and detailed information is provided for efficient issue resolution.
• Perform regression testing to ensure that previously identified and resolved defects do not reoccur.
• Conduct second-line support activities and engage in root cause analysis to address and resolve reported issues.
• Provide weekend standby support when required.
• Participate in the design and improvement of testing processes and methodologies.
• Stay informed about industry best practices and new testing tools to continuously enhance the quality assurance process.

• Strong SQL experience.
• 1-2 Years' experience in a software quality assurance or support role.
• Solid understanding of software development life cycle (SDLC) and testing methodologies is advantageous.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong analytical skill and logical thinking.
• Good communication skills & strong attention to detail.
• Accurate and high quality result oriented work approach.
• Genuine passion for Africa and a willingness to contribute to projects in a developing world context.