Junior Workshop and Service Technician

SUMMARY:
Are you a dynamic and driven Workshop and Service Technician in KwaZulu-Natal? It's your time to shine!
Our client, who is a global leader in vacuum and overpressure technology specialising in in manufacturing high-quality vacuum pumps, systems and components is searching for a proactive and energetic Technician.
The suitable candidate should have a solid track record in servicing of vacuum pumps and a strong grasp of mechanical systems. Apply now to join their vibrant team.

POSITION INFO:
Minimum Requirements:

• Millwright or Fitter & Turner – Red Seal.
• Minimum of 2 years’ experience within a servicing role.
• Mechanical and electrical pump/motors experience.
• Understanding of Mechanical Phases.
• Strong knowledge of mechanical and electrical principles.

• Responsible for in service hands-on centre work.
• Stripping, cleaning, testing and building vacuum pumps.
• Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery.
• Liaise with customers in a professional and courteous manner.
• Contacting customers to discuss fault finding and servicing of their pumps.
• Informing customers when pumps will be serviced/repaired and delivered back to the customer.
• Travelling to clients for onsite servicing and repairs when required.
• Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team.
• Creation of job cards and quotes.
• Follow up on offers and liaising with customers regarding status of orders and back orders.
• Retrieving order numbers, processing proforma invoices and following up through with the implementation.
• Ordering of local buy out products for service.
• Preparations of spares and pumps that must be picked for delivery/collection by customers.
• Log data for the service centre and keep track of monthly statistics.

• Accurate hands-on precision work.
• Proactive and multi-tasking skills.
• Team player and people’s person.
• Excellent communication skills.
• Passionate, enthusiastic individual.
• Self-disciplined and results oriented.
• Working under pressure.
• Time management skills.