Key Account Manager

SUMMARY:
We are looking for a Key Accountant Manager for a Multi-national company within the FMCG industry in the Edenvale area. To handle Key Modern Trade /Pharmacy Account and the export customers / stockists to ensure meeting of monthly sales target and effective maintenance of stocks.

POSITION INFO:
Requirements:

• Grade 12
• Bachelor's degree (Preferable)
• 4-5 years Key Account experience
• Shoprite and USave account experience
• Staff management skills 
  Knowledge of sales fundamentals
• Strong IPR and communication skills.
• Good Team Management Skills.
• Ability to resolve conflicts and handle objections.

• Driven by results, committed to meeting deadlines, ambitious and dedicated, taking on full responsibility and ownership of the position.
• Effective interpersonal and communication skills (both written and verbal) and the proven ability to communicate effectively with subordinates, colleagues and superiors, inter and intra departmentally within the organization and extremally with customers and suppliers at all levels within their organizations.  
• Ability to think analytically, conceptually and systematically in order to resolve problems.
• Attention to detail so as to ensure accuracy of reporting.
• Strong analytical skills and ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to identify areas of weakness and implement necessary controls so as to continually strive for improvement
• Meets assigned targets for profitable sales volume and strategic objectives in all key accounts within the channels.
• Establish productive, professional relationships with key personnel in all channel key accounts.
• Drive adoption of marketing and sales programs among assigned key accounts
• Build new database and drive company coverage 
• Lead the Field Sales Internal and External Management teams to ensure business success within key, complex accounts
• Monitors and analyses sales performance by Region of Area and institutes action plans to rectify weakness, deficits and or capitalise on business opportunities.
• Manages budget and ensures adherence within budget parameters
• Formulates and administers Sales incentives for the division, working within the prescribed budget parameters, in order to motivate and achieve various sales objectives ongoing.
• Oversees the Sales Administration function to ensure that this support function renders the specified requirements timeously and accurately.

• Meeting the monthly target with wide spread distribution in given Geographies/export markets
• Covering all class of Outlets in assigned key Accounts
• Making the required number of sales calls as defined –by SOP
• Checking, visiting display outlets of the Market under coverage.
• Increasing the standards of display and merchandising
• Visiting and attending customer complaints
• Ensuring the service levels of customer credit frequency, collection etc.

• Ensuring the infrastructure of the stockist/Key Account - unit, quality of salesmen, delivery boy, Merchandisers etc.
• Physical Stock Checking
• Reviewing Interim Sales
• Briefing the stockists/Key Account Buyer on month's activities & sales Target at the start of the month.
• Ensuring cheque encashment
• Ensuring stock receipt from transporters
• To take corrective action on cheque bouncing cases     

• Preparing statements- monthly reports
• Preparing claims & submitting on time for clearance.
• Reporting damages and shortages claims etc to Line Manager.
• Maintain up to date files
• Sending Reports Such as PJP, MJP, and DSR as per time line set by management
• Coordination with Support Staff for Sales Booking & dispatches
• To submit their expenses statement as per set time frame.

• To develop respective Merchandisers/ Export Reps.