Key Accounts Manager

SUMMARY:
We are an expert HR Solutions Partner that provides customised employee solutions that elevate your business.
Our solutions are tailor-made to fit your business and its individual needs, so you can continue to grow your business with ease. We want to learn about your business and its culture, so we can show you how our HR Solutions can minimise employment risk while increasing employee and company performance.

POSITION INFO:
Role: Key Accounts Manager

Location: Port Elizabeth - Eastern Cape

Start Date: Immediate

Business development and maintenance of existing clients in line with organisational goals and targets.

Team Management:

• Recruitment and placement of competent Associates in line with Client Service Level requirements;
• Maintain the organisation’s Statutory and Legislative compliance obligations thereby eliminating costly legal risks.

• Business Development: Increase number of Clients, Associate headcount and permanent placements.
• Client Relationships: Build and maintain existing and new Clients and Contracts.
• Profitability: Ensure financial viability through maintaining and/or increasing profit margins.
• Management of Cost to Serve: Operations expenses and Client Contracts.
• Manage Operational Risks: Statutory and Legislative Compliance.
• Company Contribution.

• Professional Manner; Positive Attitude; Empathy
• Good Communication Skills at all levels
• Knowledge of Company’s Recruitment and Internal Administration Processes
• Attention to Detail / Accuracy
• Self-Motivated; High Level of Energy
• Ability to Work Under Pressure; Deadline Driven
• Working Knowledge of BCOE, WCA/IOD, Health & Safety, Benefits and Bargaining Councils

• 1. Client Management: Clients serviced according to Service Level Agreements.
• 2. Associate Management: Effective recruitment, attendance monitoring and movement communication.
• Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
• Manage Team’s Internal Procedural Compliance contributing towards quality service delivery.
• Business Development through organized and coordinated Sales Activity.
• Building and maintaining customer relationships as a combined Operations team.
• Effective Reporting: Track trends, forecasts and strategy plans.
• Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
• Responsibly managing subordinates and providing the Business Line Manager with feedback.