SUMMARY:
Port Elizabeth Based role: L2 Support Engineer (Information Security)
An award-winning, and highly successful Cyber Security company based in the UK and Africa., offering outstanding opportunities for candidates of all levels within a dynamic and flexible working environment.
You would need to have experience in a similar role ( IT support specifically information security).
- Excellent problem-solving abilities; analysing issues, determining root cause, determining sustainable solutions etc.
- Self-starter who meets deadlines without intensive supervision, but also able to follow written instructions and procedures
- You will have experience within networking (LAN), wireless systems and associated technologies.
- Experience with leading manufacturers of Network, Firewall and Wireless technologies
JOB DESCRIPTION:
This role, is a part of the Global Technical Support Team which is responsible for supporting our global customers remotely on a 24x7x365 basis, following a shift pattern.
Qualifications:
Ideal would be a Degree or Diploma in Information Systems ( IT related)
CCNA
Security qualification such as : Security+, FortiGate, Palo Alto, Check Point
Min 1 -2 years Experience with the following:
Troubleshooting network issues – wired and wireless Understand Network fundamentals – VLAN’s, Setting up VPN, Configure Network switches
Firewalls – Setting up, troubleshooting and upgrading ( Palo Alto, FortiGate, Checkpoint etc)
Experience on SIEM – Security Information Event Management System
End point security (enterprise) Palo Alto Cortex XDR, McAfee, CISCO, Trend Micro, etc
Be willing to work shifts
NB! This job is now closed. You can apply for other jobs by uploading your CV.
