Linux NOC - Support Agent 2

Recruiter:

Hi-Tech Recruitment

Job Ref:

CPT004243/JB

Date posted:

Friday, May 6, 2022

Location:

Capetown, South Africa

Salary:

26 000 Monthly

SUMMARY:
Are you a NOC Engineer who is a great team player? Passionate about technology and your job? Are you proactive and have an attitude that enables you to constantly take on new skills? Are you comfortable with shift work? Do you live in Cape Town or willing to relocate? Then here is the perfect role for you!

JOB DESCRIPTION:

Purpose of Role
To administer an Online Gaming platform and monitor and report on a 24x7 basis

Key Responsibilities

Investigate and react to any live issues that might arise
Prepare and take part in the periodic release of new software
Act as an escalation point for issues flagged by customer support
Take part in the design and implementation of new setups
Handle service requests, incidents, problems and change requests, using ITIL best practice.
Assist in process improvement and automation.

Desirable Skills

At least 4- 6 years’ experience in technical support and monitoring
All-rounder, with very good IT knowledge and in Linux technologies
Possess excellent communication skills
Deep knowledge of various monitoring tools
Good problem-solving skills
Detect/analyse alarms to provide fault isolation and remote troubleshooting, escalating when necessary
Acts as a focal point for outages until restoration.
Ability to analyse logs for troubleshooting issues, including malicious activity or cybersecurity threats
Excellent attention to detail and organisational skills
Docker/Kubernetes ( nice to have )
Virtualisation - Openstack, Vmware
Cloud - Google GKE, Amazon EKS ( nice to have )

If you meet the above requirements, please email your latest CV and skills matrix to Gugu Peter on -techcpt.co.za. You can also contact me on 065 338 2694.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Linux NOC - Support Agent 2

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