SUMMARY:
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POSITION INFO:
A prestigious 5* lodge is in search of a Lodge Administrator.
DUTIES AND RESPONSIBILITIES:
• Provide administrative support to the management team, including scheduling meetings, preparing reports, and handling correspondence.
• Ensure compliance with all health, safety, and company regulations.
• Assist other team members with various tasks and provide support where needed.
• Maintaining accurate records in HR, H&S and training and development
• Administration of staff accommodation
• Assisting management with reporting.
• Ensuring Toolbox talks, risk inspections, etc. are being done timeously.
• Orientation and induction of new employees
• Working closely with Head Office to ensure accurate and quick response to any requirement.
• Undertake any other duties as may reasonably be required, including administrative duties appropriate to the role.
• The Administrator must operate within the company's guidelines, procedures, and regulations.
• Assist in the recruitment process
• Conduct regular inspections of staff areas, i.e. staff villages, staff canteen and staff communal areas to ensure cleanliness and adherence
to the tenant agreement.
• Reporting directly to the General Manager & Group HR Manager, you will manage the Human Resources Department and oversee all aspects of human resource administration as outlined i.e. maintain and update employee records, as well as manage various HR documents and internal databases, such as leave.
• The administrator will act as the first port of call to employees and external partners for all HR-related queries.
• As a priority, administrators will handle the majority of employee documentation, including contracts, recruitment paperwork and starter packs.
• They will also coordinate employee relations, payroll, benefits, and training.
• Your responsibilities as the administrator will include:
- Forming and maintaining employee records
- Updating databases internally, such as sick and maternity leave
- Preparing where necessary HR documents, i.e. employment contracts, etc.
- Reviewing and renewing company policies and legal compliance
- Communicating with external partners
- Reporting regularly on HR metrics, such as company turnover
- Being the first point of contact for employees on any HR related queries
- Assisting with payroll by providing the department with relevant employee information, i.e. holiday and sick days taken
• Assist with all annual statutory reporting as WSP, EE, and more.
• Staff Accommodation Administration
• Employee Benefits
• Monthly / Weekly management reporting
• Serve on statutory committees
MINIMUM EXPERIENCE & REQUIREMENTS
- Have a valid RSA ID
- Proven track record within a luxury hotel/lodge environment
- Planning, executing, monitoring, and reporting skills.
- Previous experience of a minimum of two (2) years in hospitality administration or administrative role
- Proficient in MS Office, with excellent Excel skills
- Experienced in Health and Safety Administration
- Business administration qualification a plus
- Must have a good command of the English language with good writing skills.
- Ability to multitask, attention to detail, problem-solving skills, and a positive attitude
- Well-presented and professional in approach
- Must be available to attend in-person interviews in Johannesburg, Gauteng
- Own vehicle is highly recommended and a driver's licence is essential
- Accommodation is provided for single-occupancy
