Lodge Anchor and Field Guide

SUMMARY:
Our client is seeking a dedicated and dynamic couple to fill the roles of Lodge Anchor and Full Trails Guide. This unique opportunity is ideal for a pair with strong experience in hospitality and guiding, looking to make a significant impact at our premier bush lodge.

POSITION INFO:
Lodge Anchor Responsibilities:
As the Lodge Anchor, you will be a versatile backup for three key roles during leave cycles: Camp Manager, Reception, and Admin Manager. Your duties will rotate every two weeks within a six-week cycle and will include:

• Reception Duties: Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices.
• Camp Manager Duties: Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting.
• Admin Manager Duties: Handling creditors, payroll administration, and using Res Request (experience preferred but not essential if familiar with other hotel management software).

• Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook).
• Knowledge of Pastel & Res Request is advantageous.
• Excellent interpersonal skills for both guest and staff interactions.
• Minimum of 4 years’ experience in hospitality management, preferably in a bush lodge environment.
• 5-star hospitality experience is ideal.
• Valid driver’s license.

• FGASA Level 2 and Full Trails Guide certification.
• DEAT registered.
• Valid First Aid and Advanced Rifle Handling certifications.
• Strong interpersonal skills for guest and staff interactions.
• Minimum of 4 years’ experience in hospitality, with bush lodge experience preferred.
• 5-star hospitality experience is ideal.
• Valid driver’s license and PDP.