Lodge Manager

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB001095/HH

Date posted:

Tuesday, February 18, 2025

Location:

Lephalale, South Africa

SUMMARY:
Our client is seeking an experienced and highly organized Lodge Manager to oversee the daily operations of their lodge. The Lodge Manager will be responsible for ensuring an exceptional guest experience, managing staff, maintaining high standards of cleanliness and service, and overseeing the financial and operational aspects of the property.

POSITION INFO:
Key Responsibilities:

Supervise and manage lodge staff, including hiring, training, and scheduling.
Ensure smooth day-to-day operations, including guest check-ins/check-outs, reservations, and guest services.
Monitor and maintain the cleanliness and maintenance of the lodge and its facilities.
Manage budgets, inventory, and supplies.
Address guest concerns, complaints, and special requests with professionalism and attention to detail.
Implement marketing strategies to increase occupancy and revenue.
Ensure compliance with health, safety, and environmental regulations.

Requirements:

2-4 years previous experience in lodge management or hospitality management role.
Strong leadership and team management skills.
Excellent communication and customer service skills.
Ability to work independently and handle multiple tasks in a fast-paced environment.
Budgeting and financial management experience.
Knowledge of health and safety regulations.
A passion for delivering an exceptional guest experience.
Flexibility to work evenings, weekends, and holidays as required

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