Looking for an experienced Receptionist for a lodge near Hluhluwe. It is a single, live-in position.
Experienced required:
Experience in the service industry especially in dealing with guests and staff at a 5 star property
Previous reception experience
Hospitality
Panstrat knowledge
Valid South African Drivers licence
Duties include:
Processing reservations
Checking guests out or in if needed
Controlling Guest’s bills
Communicating flights and transfers
Guest adventure bookings
Maintain QuickBooks billing systems
Host guests at dinner as per the front of house hosting roster
Ensure all telephone calls and radios are answered timeously
Liaise with reservations department on bookings, rates & guest info
Working according to your shift checklist
Doing detailed & accurate handovers with co workers
Maintaining telephone billing systems
Documenting staff visitors
Skills required:
Communication skills - with guests and fellow staff members
Standard of your work must exceed the standard of the lodge
Good organisational ability
Lateral thinking ability
