Lodge Receptionist

Looking for an experienced Receptionist for a lodge near Hluhluwe. It is a single, live-in position.

Experienced required:

Experience in the service industry especially in dealing with guests and staff at a 5 star property

Previous reception experience  

Hospitality

Panstrat knowledge

Valid South African Drivers licence

Duties include:

Processing reservations

Checking guests out or in if needed

Controlling Guest’s bills  

Communicating flights and transfers

Guest adventure bookings

Maintain QuickBooks billing systems

Host guests at dinner as per the front of house hosting roster

Ensure all telephone calls and radios are answered timeously

Liaise with reservations department on bookings, rates & guest info

Working according to your shift checklist

Doing detailed & accurate handovers with co workers

Maintaining telephone billing systems

Documenting staff visitors

Skills required:

Communication skills - with guests and fellow staff members

Standard of your work must exceed the standard of the lodge

Good organisational ability

Lateral thinking ability