SUMMARY:
My client is seeking an experienced and dynamic Lodge Manager to oversee the day-to-day operations
POSITION INFO:
My client is seeking an experienced and dynamic Lodge Manager to oversee the day-to-day operations of their game reserve, ensuring an exceptional guest experience while maintaining the highest standards of hospitality and conservation. This is an exciting opportunity for a hands-on, passionate hospitality professional to lead a dedicated team in a unique and breathtaking safari setting.
Key Responsibilities:
- Oversee the daily operations of the lodge, ensuring seamless guest experiences.
- Manage and train a team across multiple departments, including housekeeping, front-of-house, food and beverage, and guiding staff.
- Ensure outstanding customer service and personalized experiences for guests.
- Maintain high standards in lodge presentation, cleanliness, and maintenance.
- Oversee reservations, check-ins, and guest relations.
- Handle financial management, including budgeting, stock control, and reporting.
- Work closely with conservation and wildlife teams to integrate hospitality with nature experiences.
- Ensure compliance with health, safety, and environmental regulations.
- Develop and implement strategies to enhance guest satisfaction and operational efficiency.
Requirements:
- Minimum 5 years’ experience in a lodge or hotel management role.
- Strong leadership, communication, and problem-solving skills.
- Excellent guest relations and people management abilities.
- Experience with lodge administration, budgets, and financial reporting.
- Knowledge of hospitality systems (reservations, POS, stock management).
- A passion for conservation and sustainable tourism.
- Ability to live on-site in a remote location.
- Driver’s license essential.
Benefits:
- Competitive salary package.
- Accommodation provided on-site.
- Opportunity to work in a stunning natural environment.
- A supportive and passionate team dedicated to hospitality and conservation.
If you are an experienced lodge or hotel manager looking for a new challenge in a spectacular safari setting, apply now.
