Luxury Homeware Showroom Manager

SUMMARY:
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POSITION INFO:

Job Title: Luxury Homeware Showroom Manager 

Location: KZN

Salary: Negotiable

Key Responsibilities:

• Drive Sales and Customer Service:

  • Meet showroom sales targets and deliver excellent customer service.
  • Provide expert product knowledge and tailor advice to clients.
  • Build and maintain strong, long-term relationships with customers.

• Manage Showroom Operations:

  • Oversee stock management, merchandising, and showroom presentation.
  • Ensure the showroom is well-organized, clean, and meets brand standards.
  • Handle daily cash-ups, payment processing, and resolve invoicing issues.
  • Conduct regular stock takes and report missing or damaged items.

• Lead and Motivate the Team:

  • Recruit, train, and manage showroom staff, ensuring high performance.
  • Hold regular team meetings, set goals, and provide feedback.
  • Maintain a positive work environment and ensure staff meet company standards.

• Financial Management:

  • Manage cash flow, budgets, and financial reporting.
  • Ensure adherence to financial procedures for payments and collections.
  • Oversee showroom expenditure and ensure costs align with the approved budget.

• Facilities and Maintenance:

  • Ensure the showroom is well-maintained, including cleanliness and equipment servicing.
  • Follow proper opening and closing procedures, including security checks.

Requirements:

• Proven experience in showroom management and leadership.
• Strong background in customer service and sales.
• Ability to manage staff, showroom standards, and financial processes.
• Knowledge of budgets, cash flow, and reporting.

 

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