MEDICAL AID WORKSITE CONSULTANT

CATEGORY: INSURANCE
AREA: BEDFORDVIEW
POSITION: MEDICAL AID WORKSITE CONSULTANT
SALARY: R264 000 - R271 000 Per Annum & Benefits

The purpose of the job for an Onsite Consultant in delivering a professional and excellent
quality of service to a client, in accordance with the Service level agreement / year
planner at the clients premises. Ensuring the highest quality of client/member
satisfaction through continuous relationship building at an employer and member level,
and thereby ensuring client retention, taking into consideration the prevailing Medical Aid / Health approach.

Qualification Requirements:

Matric
Accredited with CMS and FSB
NQF 5
Regulatory Examination 1

Knowledge Requirements:

1 - 2 years’ experience in a healthcare brokerage
Healthcare industry, product and legislative knowledge

Competency Requirements:

CLIENT MANAGEMENT

Ability to interact and maintain clients relationships
High customer service Orientation
Ability to communicate effectively with colleagues,
management and clients

SERVICE EXCELLENCE

Attention to detail / accuracy
Client SLA implementation and delivery
Operational excellence
Problem Solver
Effective Communication
Ability to work independently and to be definite team
player, when required
Proactive / takes initiative
Responsibility and accountability for own and client
expectations