MTN CALL CENTER AGENTS(WITH / WITHOUT EXPERIENCE)

Recruiter:

Career Consult

Job Ref:

ZAN101

Date posted:

Tuesday, February 15, 2022

Location:

Johannesburg, South Africa

Salary:

200000

SUMMARY:
NEW POSITIONS

JOB DESCRIPTION:

We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...

Job Description:

Moderate all customer reviews and respond to email queries in English.
Meets or exceeds quality and productivity goals assigned by management.
Demonstrates clear and polite written and oral communication.
Maintains a positive and professional demeanor and portrays the company in a positive light.
Demonstrates appropriate sense of urgency for reviews moderation and email response and service levels.
Follows company policies and processes in order to process customer requests appropriately.
Demonstrates knowledge and use of departmental resources, policies, and procedures.
Uses customer service tools in order to provide an accurate response and an exceptional customer experience.
Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer service.
Proactively communicates system and process issues, and customer feedback trends to management.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

New Business Representative - Johannesburg
Location: Johannesburg
Salary: Market Related
calling all New Business Representatives in the Services Industry. Must be based in Jhb or surrounding areas
Today

Sales Lead Call Center
Location: Johannesburg
Salary: market related Monthly
Role:Answering questions from the sales staff. Monitoring sales performance and addressing issues when necessary. Completing sales reports and other administrative work. Addressing customer service issues that need to be escalated. Key responsibilitiesLead generations and prospecting activities to maintain required pipeline prospect accountsQualify, research, track and develop leads into viab...
Today

Call Center Manager (Debt Collections)
Location: Centurion
Salary: R20 000 (Plus commission)
We are looking for a call center Manager for the Debt Collecting department for a company based in the Centurion area.
Today

Customer Service Agent
Location: Centurion
Salary: Market Related
We are looking for Customer Service Agent for a company based in the Centurion area.
Today

Debt Collector (Call Centre)
Location: Centurion
Salary: Market Related (Plus commission)
We are looking for a well spoken Debt Collector for a company based in the Centurion area.
Today

Call Centre Sales Agent
Location: Centurion
Salary: Market Related (Plus commission)
We are looking for wells spoken call Centre Sales Agents for a company based in the Centurion area.
Today

Call Centre Agent & Manager
Location: Pretoria
Salary: Neg.
call Centre Agent & Manager
6 days ago

Dash BPO - WFM - Scheduling Analyst
Location: Johannesburg
Salary:
6 days ago

New Business Representative - Johannesburg
Location: Johannesburg
Salary: Market Related
calling all New Business Representatives in the Services Industry. Must be based in Jhb or surrounding areas
6 days ago

Sales Manager
Location: Johannesburg
Salary: 19500000
Sales and Marketing Manager
12 days ago

MTN CALL CENTER AGENTS(WITH / WITHOUT EXPERIENCE)

Similar jobs you might be interested in:

Create a free job alert for MTN CALL CENTER AGENTS(WITH / WITHOUT EXPERIENCE) in Johannesburg

Jobseekers

Recruiter

General