Maintenance Admin Manager

Recruiter:

Merand Corbett & Associates

Job Ref:

CPT001834/Doret

Date posted:

Wednesday, March 12, 2025

Location:

Somerset West, South Africa

SUMMARY:
Maintenance Admin Manager

Job Summary:
The Maintenance Admin Manager is responsible for ensuring the efficient processing and completion of work orders (WOs) within our organization. This role involves supporting current coordinators, assigning tasks to suppliers/contractors, managing communications, and assisting with invoice and system support to maintain smooth operational workflows.

POSITION INFO:
Key Responsibilities:

Work Order Management:

Receive and review work orders.
Accept and verify SOS, Store Closure, and Diesel work
orders after AC approval.

Supplier/Contractor Assignment:

Quickly allocate work orders to suppliers/contractors.
Communicate assignments via WhatsApp to ensure timely
action.

Communication & Follow-ups:

Record and manage supplier/contractor responses.
Handle calls professionally and monitor emails.
Log comments on work orders, keeping stores and Area
Coordinators informed.

System & Invoice Support:

Assist suppliers/contractors with loading invoices.
Guide stores through the work order closure process.

Quotations & Approvals:

Track and follow up on pending quotations to secure
timely approvals.

PO & Work Progress Monitoring:

Confirm that contractors receive purchase orders (POs) and
provide estimated times of arrival (ETA) for work, verify
work completion and confirm work order closure.

Qualifications:

Diploma or Advanced Certificate.
Experience in a QSR or Retail environment is preferred.

Key Competencies:

Communication:

Excellent written and verbal skills.

Problem-Solving:

Ability to handle urgent matters efficiently and maintain
composure under pressure.

Technical Proficiency:

Proficient with email, work order systems, and other related
technology.

Team Collaboration:

Strong team player with a customer-first mindset.

Attention to Detail:

Meticulous in managing work orders, invoices, and follow-
ups.

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