Management Support Coordinator

Recruiter:

Sisol Projects

Job Ref:

JHB000028/LM

Date posted:

Wednesday, September 18, 2024

Location:

Midrand, South Africa

Salary:

15000 Monthly

SUMMARY:
An Engineering manufacturing giant in Midrand is seeking for a Management Support Coordinator to elevate the business. Are you an experienced Marketing Coordinator/ Personal Assistant with Website maintenance and development expertise?

POSITION INFO:

Duties & Responsibilities

Day to Day Requirements for this Role

SALES for company and any other company in the group
Create templates on ERP to improve turnaround when doing quotations.
Prepare Quotes for MD and back-up for distributors or any other division as requested.
VERY NB – NEVER send a quotation to a client without the MDs approval.
Follow-up quotations until customer order is received or sale is lost NB always put reason for loss.
Stay in constant e-mail contact with client base as well as call to client, to build relationships. Load leads & prospects onto the CRM.
Update and maintain the customer data base to send out regular marketing campaigns.
Look for new business by contacting customers who have purchased from AVT in the past.
Avoid product information, pricing and availability.
VERY NB – NEVER send Sales or Customer, product information etc with supplier details on it.
VERY NB – NEVER send Suppliers, information with customer details on it.
E-Commerce - Handle from Quote to Sales Order
Starting with Carbon Vane, e-commerce site.

MARKETING

Marketing campaigns
Create articles, newsletters etc for advertising, websites, social media, and marketing Campaigns etc
Create marketing campaigns on ERP/CRM and send out to customers monthly.
Send marketing campaigns to Maj3 to send out to data base or use Mail Chimp or similar.
VERY NB – All of the above to be checked and approved by the MD before being used for marketing purposes.
LinkedIN and other Social Media platforms
Profile & Lead management.
Photo’s & Articles for LinkedIN and advertising
VERY NB – All of the above to be checked and approved by the MD before being used for marketing purposes on social media platforms

Website

Updating website and assisting MD with website.
Getting information from suppliers for website etc

Marketing of Stock

Checking stock regularly to run SPECIAL PROMOTIONs to ensure stock does not sit on the shelf.
Any marketing assistance required by the MD.
Organize and manage trade shows, exhibitions, and promotional events.

OTHER General Admin & Sales Support Required by MD or Shareholders

Obtaining supplier & service provider Quotations required by the MD.
Advertising, labels, cars, tyres, office furniture, printing, stationery any supplier quotations
Requested by MD.
Manage the MDs diary and make appointments.
Order lunch and make coffee for MD, Shareholders and guests.
File documents in a physical file and digitally using the myfile assist as per relevant checklist.
Any other Admin & Sales Support required by the MD or Shareholders

QUALITY CONTROL & DATA MAINTENANCE

Quality control and data maintenance of selling price lists, quotations, product information and databases are essential to ensure data accuracy, promote profitability, and cost efficiency. It is also crucial for analysing data to identify trends and patterns, and to identify errors for making recommendations based on the findings.It is important to maintain accurate and up-to-date data and compliant records in a centralized database using myfile assist and file physical documents, as per relevant checklist, in an organised and systematic manner, for easy access for audit purposes.

COMPLIANCE

Proactively identify and manage risk in own area ensuring compliance with all relevant legislation, industry codes, company policies and procedures including timely completion of compliance training where required.
Company Policies & Procedures
Health and Safety compliance and requirements
Customer Requirements
All other compliance required by relevant legislation, industry codes, and company policies and Procedures

Collaborate with colleagues to encourage proactive health and safety behaviours in addition to implementing all agreed health and safety initiatives and taking effective action to address risks, incidents, and accidents.
Undertake training as required and agreed with line manager

GROWTH & SUSTAINABILITY

Perform other duties as required to meet the objectives of the sales & admin support teams, and any other task necessary for the conduct, growth, and sustainability of the organization or as the employer may from time to time direct.
A separate schedule determining the day-to-day tasks, job functions, workflow, KPAs, goals, and deadlines, required to meet the objectives of the team for this role, form part of the function of this role.

Critical – Essential – URGENT - Competencies and Skills required for this role

Working with Confidential Information – Discretion is Critical
Positive attitude, solutions and customer service focused with a bubbly personality.
Sense of urgency and Follow-up – use the phone, always back-up with email.
Good Communication Skills – use the phone, always back-up with email.
Excellent communication and collaboration with sales, operations, WS and finance teams is essential
Adaptable, Multi-Tasking and Ability to handle high volumes and difficult customers is essential.
Project and Time management, being able to manage multiple processes simultaneously.
Must have strong organizing and planning skills.
Ability to work independently with minimal supervision.
Attention to detail is critical – Always get approval before sending to customers or sales.
Calculations and Maths is essential for calculating costings and selling prices
Always get APPROVAL before submitting to sales.
Proficient in Excel, CRM, Social Media platforms, ERPs and Apps

Desired Experience & Qualification

5-10 Years experience in a similar role
Engineering and Pumps experience
Strong sales and marketing experience
Strong financial acumen
Proficient in Excel, CRM, Social Media platforms, ERPs and Apps
Matric is essential
Diploma or Degree in Marketing, Business Management, Communications or Similar, MBA Or MBL will be advantageous

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Management Support Coordinator

Duties & Responsibilities

Desired Experience & Qualification

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