Medical Scheme Consultant - On Site - Pretoria EE/AA

SUMMARY:
Calling all Medical Scheme Consultants in Pretoria

POSITION INFO:

My client, a leading and wellknown Medical Scheme Consultancy requires a competent and experienced Medical Scheme Consultant  to be placed onsite on the campus of a reputable university in Pretoria.

Requirements:

Matric / Grade 12 Certificate – ESSENTIAL

RE 5 Qualification – Preferred

NQF 5 Qualification (relevant to Medical Scheme Industry) – Preferred

At least 3 years experience in a similar role (Medical Scheme Consultancy)

Must be Criminal Clear

Must reside in the Greater Pretoria area

Own reliable transport would be a bonus

Key functions and responsibilities:

 Interact in professional manner with all clients (internal and external) in respect of new applications and amendments

Updating databases / data capturing, i.e. @Work

Answers customer inquiries and questions regarding medical scheme products, services and option changes

Responds to the regular and routine customer inquiries regarding claims, products and services of medical schemes

General frontline support, i.e. assisting walk-in clients with queries

Arrange logistical requirements and assist with co-ordination of site visits

Assistance with visits to clients on request

Attend Healthcare committee meetings when required and do minute taking, typing and distribution of agendas and minutes

Assist with planning of year end revision sessions as well as training as and when required

Photocopying and scanning of documentation

Sending and receiving of faxes

Perform internet search to access relevant information

Assist with billings & billing information

Assistance in administrative back-end related support services

Assistance with and planning of Wellness days where applicable