Membership and Stakeholder Relations Co-Ordinator

SUMMARY:
Our client is looking for a highly skilled, motivated and dedicated Membership and Stakeholder Relations Co-Ordinator who would like to be part of the team.

POSITION INFO:
Key Responsibilities include but not limited to the following:

• Work closely with company's stakeholder relations manager and business affairs team and be able to manage recruitment and engagement with members and other stakeholders.
• Understand and know the company portal in order to assist with works.
• Actively recruit, track and manage new members in the organization.
• Executing the stakeholder and organizations strategy.
• Write and distribute press releases for the organization.
• Attend departmental meetings and provide input.
• Compile and submit weekly reports for MANCOM and to the stakeholder relations manager.
• Respond to members and other stakeholder's queries in a speedily time frame.
• Work collaboratively with other members of the team and departments within the organization.
• Create and manage member profiles.
• Receive and review the unidentified digital active works list and be able process the unidentified digital active works list.
• Manage, attend, and assist the stakeholder relations manager with member workshops, events and other collaborative workshops.
• Record minutes, collect feedback and generate their own report post workshops.
• Be comfortable and able to speak and engage publicly with members as/when required.
• Assist in managing and taking care of the organizations branding and merchandise.
• Manage the social media team, assist in creating posts for organizations social media pages and track progress.
• Update and provide bi-weekly reports to stakeholder relations manager pertaining social media.
• Compile and provide weekly/monthly reports to stakeholder relations manager about new members, weekly work completed and any queries.
• Be comfortable in engaging with the CEO and EXCO team and provide them with information as and when they need it.
• Be able to work flexible hours and travel.

• Basic Microsoft Excel
• Basic Microsoft Word
• Basic Microsoft Access
• General Computer skills
• Good Communication skills
• Good reading and writing skills
• Understanding of the music industry and CMO landscape
• Good customer relations and people skills
• Ability to research and admin capture
• Willing to learn systems provided by the company
• Be able to take and execute instructions very well
• Ability to delegate team members while working on their work.
• Ability to meet deadline dates and work well under pressure attention to detail and ensure accuracy in work they are doing.
• Be able to take full responsibility in their work.
• At least two years' work experience in the music industry, client engagement and management, reporting and communication.
• A diploma/degree or NQF 6 and above in Communications/Public Relations/Journalism.