National Key Account Manager

SUMMARY:
Our client is seeking a National KAM to join their team. The successful candidate will establish and

POSITION INFO:

Our client is seeking a National KAM to join their team. The successful candidate will establish and maintain long-term professional relationships with key account partners and maximise sales opportunities within.

Responsibilities:

• To develop and implement strategic customer initiatives with high volume clients to achieve customer Sales & Profit targets (responsibility over trade spend).

• To ensure promotional compliance to maximise return on investment and ensure promotional grid is negotiated in advance and in relation to budget parameters.
  

• To build strong retailer relationships to ensure the best implementation of promotional and customer business plans.
  

• To guarantee timely planning and forecasting (including new product development process).
  

• To manage trade, spend and claims (returns ensuring in line with agreed parameters, tie back to promotional grid and/or swell allowance) effectively and in a timely manner in cooperation with Trade Marketing and Finance.
  

• To coordinate and respond to all external and internal key account related queries.
  

• To play an integral role in new business pitches and hold responsibility for the effective on- boarding of new clients.
  

• To ensure communication and relationships are maintained with third parties (i.e., merchandising) to ensure support of agreed promotional activities.
  

• To identify and manage optimal route to market strategy.
  

• To Identify new opportunities and monitoring market developments to identify and assess potential new customers and opportunities.
  

• To act as the key interface between the customer and all relevant divisions.
  

• Responsible for customer reviews at all levels.

Skills:

• Strong account management ability, negotiation and relationship building skills.

• Demonstrated delivery in a challenging and fast paced trading environment.

• Self-motivated with the ability to work with very little supervision.

• A willingness to learn, open to new ways of work and new systems.

• Able to deliver under pressure and meet deadlines within specified timeframes.

• Effective time management and organisational skills to bring tasks and projects to a close.

• Methodical in approach with strong attention to detail for minimal error.

• Able to foresee potential challenges and provide solutions.

• Driven and energetic in personality to thrive and achieve in role.

• Able and flexible to travel nationally as required.

Qualifications:

• Bachelor’s degree in commerce or related (post graduate qualification advantageous).

• Minimum of 3 years' experience in FMCG, Customer Management Experience sector.

• Experience in a similar role managing key national accounts at a corporate level.

• Proficient in MS Excel - intermediate to advance level.

• Sound commercial knowledge and channel, pricing & strategy development.