New Business Representative - Cape Town / Johannesburg / Durban

SUMMARY:
Calling all New Business Representatives in the Services Industry. Must be based in Jhb, Cape Town or Durban.

POSITION INFO:

My client, a leading and well known company with a footprint in Cape Town, Durban and Johannesburg requires  New Business Representatives with experience in the Services Industry.

This position is reprting to the Head of Customer Relations.

Purpose of the Job:

To effectively market the Company stable of Product Offerings to potential customers with a view to increasing contracted manufacturer business and forging long-term customer partnerships. In addition, further develop manufacturer/retailer business partnerships, which provide a total end to end solution to the client, pre the assignment of the converted customer to the Account Executive for Library Management.

Requirements:

Matric (compulsory), Tertiary education preferable

Knowledge and ability to use MS Office portfolio of products (Word, Excel, PowerPoint)

Needs a comprehensive understanding of Sales in the Services industry

Product Offering across Brands (will cover in induction and be ongoing)

At least 4 to 5 years New Business Acquisition experience including Cold Calling

Experience in a Service Industry ESSENTIAL

Must have a solid Sales Lead Generating background ESSENTIAL

Must have experience in client relationship management/customer service

Call Centre Experience a plus

Good Computer skills

SA Citizens only

Must be Criminal Clear

Must reside in either Cape Town, Johannesburg or Durban

Must have excellent business acumen

Behaviours and attributes:

Service Driven

Ability to understand customers’ needs

Target driven

Resilient to criticism/rejection

Good communication/negotiation skills

Strong problem-solving skills

Initiative

Attention to detail

Ability to handle deadlines and stress

Self-confident and determined

Self-motivated and self-disciplined

KEY PERFORMANCE AREAS

Achieving Sales and Business Development Objectives

Actively seek out and convert new business (annual target to be assigned)

Achieve and strive to exceed budgets

Comply with sales plan and identify course correction if required

Conduct regular meetings with Head of Customer Relations, identifying opportunities and resolving challenges where necessary

Prepare, present and maintain New Business Plan to achieve objectives.

Identify new potential business opportunities (sectors, markets etc)

Maintain Effective Communication

Share knowledge within the team and draw upon the expertise of others across the Hirt & Carter business units to fulfil customer requirements.

Effective communication with all internal and external customers.

As a team, lead bi-monthly New Business Update meetings with Head of Customer Relations

Develop Knowledge and Skills

Maintain New Business Opportunity Database and track conversion rate

Establish (with senior management) role development objectives and carry out plans to achieve these objectives.