Night Audit/Reception

SUMMARY:
Job Vacancy: Night Audit/Reception
We are seeking a dependable and detail-oriented Night Audit/Receptionist with 5-star hospitality experience to join our team. This role is crucial in ensuring a seamless overnight operation and providing a premium guest experience during non-business hours.

POSITION INFO:
Key Responsibilities:

• Execute night audit procedures, reconciling daily transactions and preparing precise reports for management review.
• Manage guest check-ins, check-outs, and reservations with the highest level of professionalism and attention to detail.
• Provide prompt and courteous responses to guest inquiries, requests, and issues throughout the night, maintaining our 5-star service standards.
• Ensure front desk security by following protocols and monitoring surveillance.
• Collaborate with other departments as needed to support smooth and efficient operations.

• Previous experience in a night audit or reception role within a 5-star hotel or resort.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple tasks accurately.
• Proficiency in basic accounting tasks and familiarity with hotel property management systems.
• Ability to work independently during night shifts while upholding a welcoming and professional demeanor.
• Availability to work overnight shifts, including weekends and holidays.