Non-Motor Call Centre Claims Administrator

Recruiter:

CFS Recruitment

Job Ref:

PTA000243/RC

Date posted:

Monday, March 10, 2025

Location:

Bedfordview, South Africa

Salary:

5000 Monthly

SUMMARY:

Join our team as a Non-Motor Call Centre Claims Administrator in Gauteng.

POSITION INFO:

Job Title:

Non-Motor Call Centre Claims Administrator

Reporting to:

Claims Manager

Seniority Level:

Entry Level (up to 2 yrs exp)

Duties and Responsibilities:

After Hour call assistance
Validation of claims in line with Company guidelines and Standard Operating Procedures
Appointment of necessary providers
Follow ups & Feedback as per the Service level agreement
Managing open / outstanding claims
Authorisations / settlement of claims
Rejection of claims
Processing of payments
Assisting clients and brokers over the phone / email with claims and queries
Complaints Handling and resolution
Liaising with Service Providers
Liaising with Brokers and clients

Required Qualifications:

Certificates/Certification:

RE 5, FETC In Short Term Insurance NQF 4

Skills:

At least 1 year’s work experience within an office administrative capacity where customer service forms an
intrinsic part of the role
Work experience within a licensed insurer – highly advantageous
Effective time management skills required: the ability to function and perform well in a fast-paced
environment
Effective administrative skills required
Effective Communication and interpersonal skills
Strong organisation skills
Solutions oriented
High attention to detail
Proactive/ability to use own Initiative

If you meet the above requirements and are ready for a new challenge, we would love to hear from you. Apply now!

Similar jobs you might be interested in:

Travel Agent Call Centre Consultant
Location: Pretoria
Salary: 15000 Monthly
The Travel Agent call centre Consultant is responsible for assisting customers with travel bookings, including flights, accommodations, car rentals, and holiday packages. The consultant provides excellent customer service, ensures seamless travel arrangements, and meets sales and performance targets in a fast-paced call centre environment.
1 day ago

Senior Data Analyst
Location: Parktown
Salary: R 30,000
A well known Law Firm In Parktown in looking for a Senior Data Analyst to join the team Salary: R 30,000 - R 35,000 CTC
2 days ago

Quality Assurance Officer
Location: Johannesburg
Salary:
We are looking for a Quality Assurance Officer whose role is to Perform quality assurance on pension administration departmental activities and to ensure that the department performs it’s activities accurately, efficiently, and in accordance with the Pension Fund Rules.
2 days ago

Non-Motor Call Centre Claims Administrator
Location: Bedfordview
Salary: 5000 Monthly
Join our team as a Non-Motor call centre claims administrator in Gauteng.
2 days ago

Receptionist
Location: Johannesburg
Salary:
The Receptionist will be responsible for answering and directing telephone calls as well as receiving and directing visitors.Minimum Qualification: Matric/Grade12Certificate in officer admin/customer service/call centre/communicationsMinimum Experience: 1-2 years experience in office admin/customer service/call centreComputer Literate-MS OfficeKnowledge of switchboard telecommunic...
5 days ago

CALL CENTRE AGENT
Location: Nigel
Salary: MARKET RELATED
call centre AGENT - OPS DEPARTMENT
5 days ago

CALL CENTRE AGENT
Location: Nigel
Salary: MARKET RELATED
call centre AGENT - OPS DEPARTMENT
5 days ago

PAM 14928 - Sales Agent (Vehicle Warranty) – Bryanston
Location: Johannesburg
Salary: R8K – R8.5K CTC
Sales Agent (Vehicle Warranty) – Bryanston
6 days ago

PAM 14927 - Sales Agent (Motor and home) – Bryanston
Location: Johannesburg
Salary: R8K – R10K CTC
Sales Agent (Motor and home) – Bryanston
6 days ago

Call Center Agent
Location: Centurion
Salary: R9000
We are looking for charismatic call centre Agent for a company based in the Centurion area.
6 days ago