Office Admin&General worker

Recruiter:

PL GiftGivers

Job Ref:

22658PR

Date posted:

Wednesday, September 25, 2024

Location:

Durban, South Africa

Salary:

Transport allowance

SUMMARY:
Contact Center Clerk

POSITION INFO:

Full job description

Grade 11/12 with or without experience

Training provided

must be avaliable immediately to start

application will be respondeded within 12 weekes from the date of application

Offer assistance with certain task confirming travel arrangements, taking messages.

Ensuring resolution to first time queries
Adhere to standard operating procedures and appropriate policies to ensure compliance

Receive calls from customers / passengers;
Deal with problems such as delays, cancellations etc.;
Explain processes to customers and assisting them where necessary;
Work in a team and longer than normal hours (shift work);
Deal with confidential information; - Communicate with customers both verbally and in writing.