Online Sales Administrator

Recruiter:

West Coast Personnel

Job Ref:

OKAD19082024

Date posted:

Wednesday, September 11, 2024

Location:

CapeTown, South Africa

Salary:

10000 to 15000

SUMMARY:
Online Sales Administrator Kraaifontein

POSITION INFO:

A well-established Company requires an experienced, well presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.

Responsibilities / Key Performance Areas:

Handling of all sales queries and orders
Dealing with all administration including processing all orders
Assisting customers face to face, telephonically and via email and Whatsapp
Verifying orders, including customers'''''''' personal information and payment details
Data capturing onto internal computer system
Expediting orders through internal liaison
Maintaining and updating sales and customer records
Keep the company website up to date, develop the company’s online presence and engage with clients.
Clear concise communication in both Afrikaans and English
Must have excellent organisational skills, great attention to detail and pro-active attitude
Supporting the sales department with other administrative tasks, as required.

Informing clients of stock availability, stock alternatives and lead times
Accurate invoicing to clients

Time management and delivering timeous responses to customer’s requests are crucial
- Matric/Grade 12 certificate
- 2 – 3 years’ experience in a similar role
- Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
- Must be able to work as part of a team
- Good telephone and email etiquette
- Ability to understand the FMCG trade
- Reliable transport to and from work
- Candidate to reside close to the Head Office or surrounding areas

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