Online Sales and Administrative Manager

Recruiter:

CA Support

Job Ref:

CPT001236/FT

Date posted:

Friday, September 20, 2024

Location:

Worcester, South Africa

SUMMARY:

A well known business in Worcester, a premier specialised retail business, has a vacancy for an Online Sales and Administrative Manager.

This position will focus on expanding the growing online platform while overseeing all organisational aspects related to the online retail operations of the business.

POSITION INFO:

Key Responsibilities:

1. Sales Management

Develop and implement effective online sales strategies and promotions to drive revenue growth.
Monitor online sales performance, analyse trends, and provide regular reports to senior management.
Ensure exceptional customer service standards are upheld throughout the online shopping experience.

2. Administrative Management

Oversee daily administrative operations, including inventory management, supplier relations, and compliance with e-commerce regulations.
Maintain accurate and timely record-keeping, including sales reports, financial documentation, and inventory logs.
Coordinate with the finance team for budgeting, invoicing, and financial reporting.
Ensure adherence to all legal, regulatory, and safety requirements, particularly regarding firearm sales and hunting licenses.

3. Team Leadership

Train and manage a team of online sales associates and administrative staff.
Conduct performance evaluations, set goals, and provide constructive feedback to enhance team efficiency.
Foster a positive work environment that promotes teamwork, accountability, and a customer-first mindset.

4. Customer Relations

Build and maintain strong relationships with online customers by providing product knowledge, addressing inquiries, and resolving concerns.
Lead online demonstrations, webinars, and customer education initiatives.
Handle escalated customer service issues, ensuring high levels of customer satisfaction.

Qualifications:

Proven experience in retail management, ideally in an outdoor, sports, or similar retail environment.
Strong knowledge of outdoor equipment.
Excellent leadership, communication, and organizational skills.
Proficiency in managing administrative tasks, including inventory and sales tracking.
Familiarity with e-commerce platforms, sales reporting software, and retail management systems.

Education and Experience:

Minimum of 5 years of retail management experience, with at least 2 years in a senior or administrative role.

Key Skills:

Strong sales acumen with a focus on customer service.
Ability to multitask, prioritize, and manage time effectively.
Familiarity with e-commerce tools, Point of Sale (POS) systems, and inventory management.
Problem-solving and decision-making skills.

If your background matches the requirements and you would like to apply or receive more information, please:

Click the "Apply" button, or
Apply online at you encounter any issues uploading your application online, please forward a comprehensive CV to with “Online Sales and Administrative Manager” in the subject line.

Thank you for considering this opportunity!

Similar jobs you might be interested in:

ONLINE SALES AND ADMINISTRATIVE MANAGER
Location: Worcester
Salary:
online sales AND administrative managerWorcesterA well-known business in Worcester, a premier specialised retail organisation, has a vacancy for an online sales and administrative manager.This position will focus on expanding the growing online platform while overseeing all organisational aspects related to the online retail operations of the business.RESPONSIBILITIES:1. sales MANAGEMENTDevel...
26 days ago

Key Account Manager
Location: Hoedspruit
Salary: R18000
A Gorgeous Goods Store is looking for a KEY ACCOUNT manager
16 days ago

SENIOR SALES AND ADMINISTRATIVE MANAGER / SENIOR RETAIL MANAGER
Location: Worcester
Salary:
SENIOR sales AND administrative manager / SENIOR RETAIL managerWorcesterA well-known business in Worcester, a premier specialised retail business, has a vacancy for a Senior sales and administrative manager / Senior Retail manager. This role involves driving sales performance, managing daily store operations and ensuring smooth administrative functions. RESPONSIBILITIES:1. SAL...
26 days ago

Technical Sales Representative, Limpopo
Location: Hoedspruit
Salary:
63 days ago

Online Sales and Administrative Manager

Similar jobs you might be interested in:

Jobseekers

Recruiter

General