Onsite I.T. Support Engineer

Recruiter:

Red Rock Recruitment

Job Ref:

PE000543/GS

Date posted:

Wednesday, September 11, 2024

Location:

Capetown, South Africa

Salary:

20000 Monthly

SUMMARY:
Our client in the Souther Suburbs of Cape Town, a large concern in the I.T. Sector is currently looking to employ an Onsite I.T. Support Engineer to start soonest

POSITION INFO:
The position:

We require a full-time on-site IT support engineer with their transport.
You will be required to provide remote and onsite support to customers, therefore excellent communication and interpersonal skills are essential.
You will be expected to manage, maintain and prioritise your workload, good time management skills are crucial.
A minimum of 8 years’ experience is required.

Skills:

Setup and maintain Windows desktop and server environments.
Microsoft Office 365 Cloud product suite
Strong MS Teams skills
Router and firewall setups.
Knowledge on MacOS
Strong general troubleshooting skills
Working knowledge of ITIL Processes and OSI model
Good work ethic, ability to deal with conflict, Client centric and thorough documentation skills
Able to follow processes & work independently
The ability to look beyond break-fix support and identify business solutions.
Plan and perform audits
Execute projects based on a predefined project plan.

Education:

Required:

Completed grade 12 (NSC)
A+ and N+ Qualification
Microsoft MCSE qualification
Own reliable transport

Beneficial:

Redhat Linux Systems administration
N-able
Mikrotik Certified
Sophos Certified

Education:

Certificate (Required)

Experience:

IT: 8 years (Required)

Remuneration

20-25k CTC

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