Operational Administrator

SUMMARY:
If you're detail-oriented and terms like risk management, foreign exchange, and hedging strategies spark your interest, let us tell you more about an excellent opportunity for a sharp, ambitious Business Commerce graduate!

POSITION INFO:
We are recruiting for an Operational Administrator to support the operational team in delivering outstanding service to clients. The role involves managing and optimising processing of FX payments on behalf of clients and effectively connecting the organisation with financial institutions (like Banks, SARB etc)

Responsibilities

• Assist with transaction settlements and administration by preparing and submitting BOPs to the bank.
• Monitor upcoming and overdue payments and ensure timely collection of required documents or information from clients to ensure settlement.
• Verify transaction details with clients and banks over the phone while addressing any inquiries that arise.
• Update client files daily and maintain thorough records of transactions for a complete audit trail.
• Assisting with Reserve Bank approvals by managing upcoming renewals and drafting letters, ensuring that submissions are timely and include all required client documentation.
• Oversee advance payments to ensure all import documentation is received and correspondence are reviewed, submitted and filed.
• Engage in meetings with clients, their suppliers, or banks to discuss transactional activities, gain insights into their processes, secure necessary approvals, and suggest alternative options that adhere to both parties' Reserve Bank regulations.

• B Com Degree in Finance, Investment, Risk Management
• 1 -2 Years work experience preferred.

• Fluent in English and Afrikaans
• Strong attention to detail
• Proficient in basic MS Office applications: Word, Excel, Outlook.
• Excellent customer service skills
• Effective problem-solving abilities, with patience, persistence
• Deadline-oriented, with strong time management and prioritization skills
• Good communication etiquette
• Team player