Operational Team Leader

SUMMARY:
Operational Team Leader

POSITION INFO:

Minimum Requirements (Experience & Qualifications):

• Grade 12 or equivalent at NQF level 4 (essential)
• Diploma in supply chain management/ transportation/ safety management or equivalent at NQF level 5 (essential)
• Code B Driver’s License (essential)
• At least 3 years working experience in an operations environment (essential).One year experience in supervisory capacity (desirable).

•Ability to work flexible hours.

•Own reliable vehicle.

Required Knowledge:

• Business operations
• Operational systems & dashboards
• Rules and regulations of the road.
• Company SOP’s.
• Client service level agreements.
• Leadership and management principles.
• Microsoft office
• Project management
• Workforce scheduling and rostering
• Motorbike driving knowledge.
• Performance management and improvement.
• Cross-cultural communication
• Legislative requirements

Required Skills:

• Planning and organizing
• Problem Solving
• Prioritization
• Analytical Ability – Identifying trends and reviewing related information to develop and evaluate options and implement solutions.
• Time management
• Project management
• Leadership
• Conflict resolution
• Excellent communication ability that can be applied to all levels and cross-culturally (written and verbal)
• Diversity management & inclusion
• Report writing

Required Competencies:

• Strong professional communicator
• Resourceful
• Self-motivated
• Ability to foster and maintain relationships.
• Positive and service-oriented attitude
• Ability to thrive in a fast-paced and high-pressured environment.
• Ability to deliver on a task independently.
• Resilient
• Strong follow through
• Emotionally intelligent
Team player - ready and willing to assist fellow team members where needed.

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