Operations Consultant (Department of Health) x2

Recruiter:

Allmed Healthcare Professionals

Job Ref:

Allmed (Cpt)

Date posted:

Tuesday, August 16, 2022

Location:

CapeTown, South Africa

Salary:

To be discussed

SUMMARY:
Operations Consultant (Department of Health)

JOB DESCRIPTION:

Contract type:

Permanent

Inherent requirements:

Matric
Good communication skills (both written & verbal)
Excellent interpersonal skills
Working knowledge of business practices (policies, processes and systems)
Proficient in Microsoft Office (advances Excell skills)

Preferred requirements and skills:

Experience in retail or call centre environment training
Relationship building and people skills

Duties and responsibilities:

Provide full operational service to staff in relation to administrative tasks received from hospitals or clinics and manage the complete process from beginning to end
Provide switchboard relief for the Receptionist until they arrive for their shift
Check the on-call report and respond to vacancies created
Place on call staff into vacancies created
Update all staff details and status on NIMS
Update all staff availability on NIMS and MedZone
Fill shifts received as soon as the client has made the request
Confirm booked shifts with the relevant staff
Email the client to inform them of staff members you have recruited to fill vacant positions
Manage all shifts cancellations by sourcing replacements as soon as possible
Notify the client of any cancellaltions and the replacements of their initial candidates
Manage all client complaints which have been lodged
Follow up on the clients on the calibre of candiates we have supplied them with
Nominations on the Nursing Information Management System (NIMS)
Loading of staff on NIMS from MedZone
Secure shifts through nomination process on NIMS
Conduct service calls
Reconfirm staff for shifts booked (PL2)
SANC registration verification and capture of new receipt number

Character traits:

Passion for working with people
Ability to problem solve
Ability to work under pressure
Attention to detail
Organized
Professional
Confident

Working hours:

6h30 to 18h30

Salary:

To be discussed

Benefits:

As per company benefits

Interviewing process:

Panel interview

Reporting to:

Operations Supervisor

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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