Operations Project Administrator

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Job Ref:

Operations Project A..

Date posted:

Wednesday, September 28, 2022

Location:

Johannesburg, South Africa

SUMMARY:
Operations Project Administrator (Sandton, JHB)

JOB DESCRIPTION:

Our client in the Marketing and Advertising industry is seeking a pro-active Operations Project Administrator with exceptional organization skills, confident Excel skills and proven Project Management experience to join their team in based in Sandton, Johannesburg.

PURPOSE OF THE ROLE

Efficient project management, logistics, contracts & general administration.

PROJECT MANAGEMENT
• Management and application of processes, methods, skills, knowledge & experience to achieve specific project objectives according to the acceptance criteria within pre-agreed parameters
• Manage full installation projects from start to end ensuring customer satisfaction
• Manage multiple installations – timelines, all stakeholders involved incl. client, installers, suppliers internal sale person / operations team etc. ensuring efficient delivery of multiple projects.
• Adherence to defined timescale and budget for all projects.
• Anticipate needs and ensure preparations against potential risks

LOGISTICS
• Coordination of all logistical elements of an installation
• Manage the distribution and administrative details of all outgoing and incoming equipment logging serial numbers, device IDs’, destinations, and client details. Includes distribution and returns, and retrieval of company equipment.
• Manage and control courier process, Track and trace and SLA adherence. Local and international.
• Report all consignments – dispatch & receive.
• Resolve queries from courier companies
• Distribute courier quotes

ADMINISTRATION
• Manage stock control and allocations
• Manage hardware failures report and tracking
• Entry of all service-related tickets to Accounts for billing
• Swap out of Units
• Respond to all general queries timeously
• Follow up– ensure adherence to turnaround time – Close out completely
• Monitor ticket duplicates – no more than 1 person dealing with same query/ tickets
• Administration, Liaising and arrange installers
• Assist Customer Support Services and Technical Support Services with basic technical enquiries

EDUCATION & EXPERIENCE
• Matric
• Project Management training / experience essential with a track record of managing successful projects (to be assessed)
• High level usage of Excel – to be assessed
• 5+ years’ Administration experience

To apply; please send an updated CV, your contact number and head & shoulders picture to

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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